Skip to main content
Philadelphia Zoo Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Philadelphia Zoo
  2. Groups

Groups

Booking Your Trip

  • When are payments due?
  • How do we pay by credit card?
  • How do we pay by business check?
  • When and how do you send us our tickets?
  • How do I get discounted or free admission as a Title 1 school?
  • Do chaperones receive free admission?
See all 12 articles

Preparing For Arrival (Groups)

  • What is the cost and location for bus parking?
  • What is the cost and location for parking a personal vehicle?
  • Where do we go when we arrive?
  • Can we purchase tickets at the box office?
  • What if I need first aid or have a lost child?
  • Where should I meet my group at the end of the day?
See all 7 articles

Group Lunches

  • Where can my group eat onsite?
  • Are we allowed to bring our own lunch?
  • When can I pick up our Boxed Lunches or Gift Cards?
  • Can I get a refund for my Boxed Lunches or Gift Cards?
  • Can I reschedule my Boxed Lunches or Gift Cards?
  • When are payments due?
See all 7 articles
Philadelphia Zoo
Powered by Zendesk